Privacy Policy for WaikikiBeachVacationRentals.com by Hawaii Second Homes
Effective Date: October 3, 2024

At WaikikiBeachVacationRentals.com by Hawaii Second Homes, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you make a reservation on our vacation rental website. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect
When you make a reservation on our website, we may collect the following personal information:

• Personal Identification Information: Your name, email address, phone number, mailing address, and other identifying details you provide during the reservation process.
• Payment Information: Credit card or debit card details, billing address, and payment method.
• Reservation Details: Information related to your stay, including check-in and check-out dates, number of guests, and any special requests.
• Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.
• Cookies and Usage Data: We may use cookies to track how you use our website to improve your experience. This data may include pages visited, time spent on the site, and links clicked.

2. How We Use Your Information
We use your personal information for the following purposes:

• To Process Reservations: Your personal and payment information is used to manage and confirm your reservations.
• To Communicate with You: We may contact you by email, phone, or SMS to confirm bookings, send important updates, or provide customer service.
• To Improve Our Services: We analyze usage data to enhance the functionality and user experience of our website.
• For Marketing Purposes: With your consent, we may send you promotional offers, newsletters, or other marketing materials. You can opt-out of these communications at any time.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies or individuals that help us process payments, provide customer support, or improve our website services.
• Business Partners: We may share your information with partners that assist with providing additional services, such as local tour operators or restaurants, but only if relevant to your booking or if you’ve opted in.
• Legal Compliance: We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, property, or the safety of others.

4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt your payment information during transmission.
• Access Controls: Personal information is accessible only by authorized personnel who need it to perform their job functions.
• Data Storage: Your information is stored securely on our servers or those of our trusted service providers.
• However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5 Your Rights
You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
• To exercise any of these rights, please contact us at rentals@stevemarcotte.com.

6. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, tax, or accounting requirements. When we no longer need your information, we will securely delete or anonymize it.

7. Third-Party Links
Our website may contain links to third-party websites, such as local attractions or services. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before sharing any personal information.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize you when you return and provide personalized features.
Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functionality of our website, such as processing reservations.
• Analytical Cookies: Help us understand how users interact with our site so we can improve the experience.
• Marketing Cookies**: Used to show you relevant ads and promotional offers.
• You can control or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

9. Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to remove the information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after any changes signifies your acceptance of the updated Privacy Policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hawaii Second Homes
Email: rentals@stevemarcotte.com
Phone: [Your Contact Phone Number]

Address:
PO Box 89553
Honolulu, HI
96830